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FAQ

Health & Safety

Health and safety is all about prevention. We prioritize keeping those in our care not only healthy but also safe.

Hygiene and Safety Protocols

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We focus on proper handwashing procedures for your child and our staff before and after meals, after playing outside, and always after diaper changes or bathroom use. We clean and disinfect throughout the day and always at the end of the day. We monitor the staff’s and children’s health by following our healthcare policies. Daily inspection of the site and equipment helps us eliminate hazards for your child’s protection.

Mandated Reporter and Recognizing Child Abuse Training

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As mandated reporters all childcare staff who have direct or indirect contact with children must take a 3-hour course in recognizing physical, sexual, mental, and verbal abuse and neglect. In addition, the course covers procedures for reporting abuse to Child Line Agency who then will investigate the validity of the report.

The children are safe in our secure building, which can only be accessed by a staff member using a security fob. While we have an open-door policy for parents of enrolled children, everyone is received by a staff member at the door. Any other visitors are by appointment only and are greeted at the door and escorted through the facility. This also includes any service workers who may be working in the facility. Additionally, all staff are trained in the particulars of our site-specific security measures.

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Secure Environment

Our staff are all trained and certified in First Aid and CPR conducted every 2 years. Annually we are trained in fire safety and all other emergency protocols. We have a close working relationship with our local fire department and police department, and they help facilitate our emergency management training.

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Emergency Preparedness